Customer satisfaction is more important to us than anything else. We understand things happen, which is why The Makeup Planet is dedicated to making the return process simple and easy for you. We’re all about bringing an excellent shopping experience to you from start to finish.
- We pack our items in multiple layers of bubble wrap. They are packed and sealed before being shipped
- In case if an item still arrives in a damaged condition, don't worry. You may get it replaced with a new piece immediately
- Our products are 100% authentic and we offer a 100% compensation IF proven otherwise
- Change of mind, customer not liking product color, etc are NOT covered by the Return policy
- Return process must be initiated within three days of purchase
- The item being returned must be unused and in original packaging
- Return shipping charges are not covered in the refund process